Answer: at Brumas de Avalon, our products are available for delivery to the Canary Islands and mainland Spain. For deliveries to other areas, such as the Balearic Islands, Ceuta, Melilla and outside Spain, due to customs peculiarities, please contact us before placing your order.

• Canary Islands:
  • Delivery available to all islands.
  • Cost €7.99 for orders under €75.
  • Free delivery on orders over €75.
• Delivery times:
  • Orders are despatched within 1-5 working days, subject to product availability.
  • Delivery takes between 2-7 working days (weekends do not count as working days).
• Shipping and delivery schedule:
  
  • All orders are shipped and delivered Monday through Friday.
  • Orders will not be shipped or delivered on weekends or holidays.

During promotional periods, sales and special dates such as Easter and Christmas, orders may be delayed in leaving our warehouse.

Answer: yes, at Avalon Mists we are proud to offer products that are 100% natural, vegan and handmade. We use natural and sustainable ingredients in all of our creations, from candles to air fresheners to cosmetics. Our products are formulated without harmful chemicals, ensuring a safe and healthy experience for our customers and the environment. We also ensure that all materials used are environmentally friendly, including glass packaging and biodegradable materials.

Answer: of course! At Brumas de Avalon we promote sustainability and encourage our customers to reuse the packaging of our candles. If you would like to reuse your packaging, you can send us the empty packaging and we will make a new candle for you. Here are the steps to follow:

1. Container cleaning:
   
   • Let the candle burn down to about 1cm of wax.
   • Place the container in the freezer for a few hours to allow the remaining wax to harden.
   • Remove the hardened wax with a knife or similar.
   • Wash the container in hot soapy water to remove any wax residue.
     

      

2. Packaging shipping:
   • Send the clean container to our address:
     
     • [Dirección de Brumas de Avalon]
   • Include a note with your name, return address and any special requests for the new candle (scent, type of wax, etc.).
     

      

3. Creation of the New Candle:
   
   • We will take your packaging and make a new candle to your specifications.
   • We will notify you when your candle is ready and send you an email with shipping confirmation.
     

      

4. Cost of the service:
   • The cost of the service for the creation of a new candle is [insertar precio].
   • Return shipping costs are included in the cost of the service.
     

      

Reusing packaging is not only a way to help the environment, but also a way to continue enjoying our favourite products in a sustainable way. We hope we can help you create a new personalised candle!